Fire Damage, Is it cleanable or Replaced?

1/11/2022 (Permalink)

Fire damage to a garage

During the winter there is an increase of fires in homes for various causes. Some fires can be cleanable will minor painting other can be so damaged that the rooms will need to be demolished and rebuilt over several months for large projects. Depending on the level of soot, burnt material, kind of material will determine what steps are needed to remediate the fire damaged to ensure no smell is present after all the steps have been completed. Also considering factors are water damage if used to put out the fire.

For those cleanable fires customer often try to be helpful and clean themselves before having a company come in. What they don’t know is they can cause damage such as staining material that will need to be replaced or painted. It’s best to consult with a professional before attempting any DIY fire cleanup.

For the fire damaged in this photo due to electrical issues in a garage the drywall, insulation, electrical windows are doors were removed/replaced. Prior to any material being installed cleaning was done to the framing/joist and smoke sealing

Fire Damage, What's next?

11/3/2021 (Permalink)

When people think of fire and soot damage as a fire that has flames blazing out of the home and often people assume everything is a total loss. In our experience many fire jobs come in all sizes and severity with an unlikely to be a total loss. Fire damage can be a puffback, a cooking fire, a whole home fire etc. When a fire with flames occur often a fire company may be called during the fire company’s attempt to control the fire windows and doors may become broken or forced open. Next the fire company may apply water to put out the fire. Sometimes the fire company may cut the power to the meter. The customer may need board up services for the broken windows and door right away.

Before a cleanup of fire damage can occur, there are questions to be asked and ensure the site is ready for work. If the customer does not have the answer to the question the SERVPRO office team will determine the best course of action. SERVPRO will need to verify the following:

1. Customer Information to include Name, Address of Services, Phone Number, Email Address.
2. Insurance Info such as Insurance Company and Claim Number, Adjuster, Agent, Deductible and policy limits.
3. What kind of fire was it, gas, cooking, electrical?
4. When did the incident occur?
5. Has the fire department or fire Marshall cleared the scene meaning they are done investigating the cause, until this has been done the space needs to be protected as a crime scene.
6. Does the insurance need to complete their own investigation? If there has been report of an ongoing issue with the cause such as a faulty hot water heater electrical malfunction, they want to hold the responsible party. (Only insurance adjuster can determine coverage or subrogation issues).

With the question above reviewed then the SERVPRO team can make a visit to begin the assessment of damage and determine the scope of the work from several rooms of demo, customer move out for several months or cleaning services.

I had a fire damage what do I need to know about if I’m properly covered?

11/3/2021 (Permalink)

A soot cleaning demonstration.

A fire damage is often on of the most expensive services for an insurance claim. “Unfortunately, a ValuePenguin survey found that 47% of homeowners are unsure of what their insurance covers. J.D. Power similarly found that 52% of homeowners don't have a complete understanding of their coverage.” According to ValuePenguin.com. If your policy is not adequate you may have out of pocket cost.

RCV vs ACV, what does it mean? The below information was according to Progressive.

Th replacement cost is the price of replacing property or a belonging. The actual cash value is the current value (with depreciation). You bought a couch for $3,000 five years ago, and now it’s worth $1,500. If it’s damaged in a claim, here’s what you’ll get:

ACV - You’ll get $1,500 because that is your couch’s actual value after five years of depreciation.

RCV- You’ll get the value of a brand-new couch (similar model), which could be more or less than what you originally paid.

Code Upgrade: When your home was built 20 years ago the code standards are different then they are now. Most commonly for the areas changed or worked in will need to be brought todays standards. Some policies will have a percentage of insured home as a code upgrade of a fixed amount.

Total Coverage and Deductible: Some homeowners will make the mistake to insure the home for the least amount possible when buying a home. For instance, some homeowner by the home for $130,000 so they insure it for $160,000 dwelling(building) and $20,000 personal contents. This will often not be adequate as the cost to demo may be $20,000 + $180,000 to build it to todays standards with todays material prices of lumber. Therefor your purchase price of the home is not the price to insure your home for. Your deductible should also be an amount you can pay for when you least expect it.

Preventing a Fall Fire

10/18/2021 (Permalink)

Preventing Fall Fires:

Heat: Regardless of what style of heating system you use it’s important to ensure it’s properly working for the first cold day.

• Your space heaters should be at least 3 feet away from items.
• Chimneys need to be inspected and cleaned every fall.
• Use a fire screen to keep sparks inside of fireplace.

Outdoors

• Clear your roof and gutters from buildup of leaves or sticks.
• When burning any leaves keeping it 25 feet away from any buildings and pay attention to your local regulations. Have a fire-extinguisher nearby. Recycling is a safe alternative from burning

Holiday:

• Use a flashlight for your Jack-o’-lanterns.
• If you choose to deep fry a turkey for Thanksgiving, be sure the fryer is away from the home outside and not in a garage. Monitor the temperature of the oil. Ensure the turkey is completed thawed. Lower the turkey into the oil slowly.

If your home or business has been the victim of invasive smoke damage, don’t wait. Call SERVPRO of Chambersburg immediately at (717) 261-0310. We use specialized equipment and techniques, including deodorizing services as well as both structural cleaning and contents cleaning, to remove smoke and soot from ceilings, walls, and surfaces. 

Prevent A Fire This Summer

4/12/2021 (Permalink)

If you experience a fire call our offices for help!

Starting a fire outside

With the weather heating up a lot of people are looking forward to getting outside and enjoying the warmer temperatures. Grilling, mowing lawns, and sitting around the fire pit may all be on the list of things you may have planned for this summer. Our team put together a few tips to help avoid any of these activities causing a fire. 

• Grilling 
  • Never leave the grill unattended. 
  • Make sure the grill is clean and there is no grease built up. 
  • Keep a fire extinguisher near by. 
  • Make sure the grill is placed away from your home or any other structures.
  • Ensure you are properly igniting the grill. 
• Mowing Lawns 
  • Never put a tarp over a mower that was just recently used. 
  • Ensure the mower is not leaking any oil or gas if placed in a garage. 
  • Avoid mowing when it is dry and windy, sparks from your mower can start a fire. 
  • Do not over fill your gas tank. 
• Fire Pits 
  • Keep a fire extinguisher on site just incase. 
  • Keep the fire pit at least 10 feet away from any structures as well as trees.
  • Never leave the fire pit unattended. 
  • Never add additional fuel. 
  • Build your fire pit on a level surface. 

These are just a few tips to help keep everyone safe and have a fun summer! 

Inside The First Few Days Of A Fire Damage

2/10/2021 (Permalink)

Fire damage that caused the entire home to be rebuilt inside.

If you find yourself victim to a fire at your home you are probably so overwhelmed and not sure where to even start or look. You are always welcome to call SERVPRO OF CHAMBERSBURG right away and we will be able to assist you throughout the entire damage from demo to rebuild. Here are some tips to keep in mind. 

• Call your insurance company and open a claim.
• If your home is unlivable make sure to let the insurance company know you will need displacement while demo and repairs are happening. 
  • Depending on the size of your loss and how long it will take to get your home rebuilt or repaired will depend on the type of displacement. Some insurance companies will set homeowners up in hotels or some will get a short term rental depending on the timeline of repairs.
• Most insurance companies will allow a textile company to come and perform a quick 24 hour turn around on a small amount of cloths. The rest of your soft goods will take a few weeks to get cleaned in order to remove the smoke odor. 
• It is important to call SERVPRO of Chambersburg asap especially if any windows or doors were broken by the fire department. If that is the case it is important that we board up the home quickly to prevent any unwanted visitors or any further damages from the outside environment. 
• Over the next few days your insurance company should send out a field adjuster to go over all the damages, once the adjuster makes a visit and the fire department clears the scene demo can begin. 

Steps For Fire Restoration

6/22/2020 (Permalink)

This home was stripped down to the studs after a fire.

After a fire loss there is a lot that needs done. The contents need to be packed and moved out, the damaged materials need to be removed, and then the rebuilding process can begin. 

Contents 

One of the first steps we take is to remove all the contents out of the home to prevent further damage. Our highly trained team will pack up the contents and move them back to our facility to be cleaned. Below is a list of our different techniques for cleaning contents. 

• Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
• Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
• Spray and Wipe -Effective for items that can’t withstand wet cleaning.
• Abrasive Cleaning - Involves agitation of the surface being cleaned.
• Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

Demolishing

After the contents are removed the home is ready for the next step, demo. During this step our team will evaulate what exactly needs to be removed and what can stay and be saved. Sometimes the home has to come down to the wood studs, and sometimes we can clean the walls and prep for paint. After the damaged materials are removed then it is time for rebuild. 

Tips To Prevent A Fire

6/22/2020 (Permalink)

A tiki torch was put away before it was completely cooled off causing this house fire.

House Fire 

Having a house fire is very serious tramatic event to have happen. Not only do some people lose their entire house but all the items that they also had in their home. Not all fires are preventable but here are some tips to prevent a house fire. 

Tips to Prevent - Minimize Your Risk 

• Stay in the kitchen while you are frying, grilling, boiling or broiling food.
• Keep all flammables, like paper, clothing, bedding, drapes or rugs, at least 3 feet from a space heater, stove or fireplace
• Never leave portable heaters and fireplaces unattended; turn off heaters and make sure fireplace embers are extinguished before leaving the room
• Check all cords and replace any that are frayed or have bare wires
• Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas on the ceiling or high on the wall

Fire Tips for Kids

5/19/2020 (Permalink)

According to the American Burn Association, children are the most susceptible to burn injuries. 73% of all burn injuries happen in the home. At some point in time, children are going to be curious about fire, but it can be dangerous and costly.

Here are some tips to follow to keep your family safe according to the National Protection Association:

• Be sure to keep all matches and lighters out of the reach of children, preferably somewhere up high or in a locked cabinet.
• Closely supervise your children, making sure that they are away from any fire sources, including lit candles, cigarettes, fire pits, and stoves.
• Take advantage of any opportunity to teach your children about fire safety.
• Explain that fires are something to be taken seriously as they move very fast and can hurt you with contact.
• Teach young children to not touch matches or lighters, and to notify an adult immediately if found.
• Establish a clear set of rules and consequences about unsupervised and unapproved uses of fire.
• Remember, children are always watching. Make sure you set a good example by handling fire in a safe manner.
• Show your children appreciation for displaying respect and age-appropriate responsibility when it comes to fire.

If your children happen to burn themselves, cool the burn by running it under cold water for 10 to 15 minutes.

If it is a more serious burn, CALL 9-1-1.

Servicing your Smoke Alarm

5/19/2020 (Permalink)

We’ve all heard the low, quiet, annoying beeping sound from inside the house that feels like it never beeps when you are standing next to it. Yes, you know what we are talking about, the smoke alarm. Did you know that the beeping sound is a reminder to change the batteries and perform a quick service to ensure it is working properly? The question is, do you know how to service your smoke alarms? We found some tips from NFPA (National Fire Protection Association) about how to maintain your smoke alarms. 

1. Smoke alarms should be maintained according to the manufacturer’s instructions.
2. Test smoke alarms at least once a month using the test button.
3. Make sure everyone in the home understands the sound of the smoke alarm and knows how to respond.
4. Follow manufacturer’s instructions for cleaning to keep smoke alarms working well. The instructions are included in the package or can be found on the internet.
5. Smoke alarms with non-replaceable 10-year batteries are designed to remain effective for up to 10 years. If the alarm chirps, warning that the battery is low, replace the entire smoke alarm right away.
6. Smoke alarms with any other type of battery need a new battery at least once a year. If that alarm chirps, warning the battery is low, replace the battery right away.
7. When replacing a battery, follow the manufacturer’s list of batteries on the back of the alarm or manufacturer’s instructions. The manufacturer’s instructions are specific to the batteries (brand and model) that must be used. The smoke alarm may not work properly if a different kind of battery is used.

When Should You Call SERVPRO After A Fire?

4/28/2020 (Permalink)

This fire damage was caused by a faulty stove plug.

After a large fire damage takes place a lot of people wonder what now? If the structure is exposed in anyway such as broken windows, broken doors, or holes punched out in the roof or side of the home it is best to call SERVPRO as soon as possible. Our SERVPRO team can respond within hours to board up any exposed areas of the home. The board up not only protects your home from other people just walking in; it always protects your home from secondary damages. For example, if the home's roof is exposed and it rains the joist system may grow mold from becoming wet. 

What Can Be Saved After A Fire?

4/28/2020 (Permalink)

After a severe fire damage occured this home was demoed down to the studs.

After a fire damage occurs a lot of the structure can saved. It always depends on the severity of the fire damage as to what can stay and what needs replaced. For example a small kitchen fire that pushed smoke throughout the home may only need to be cleaned down and repainted. Whereas some severe fire damages may result in the entire structure being demoed down to the studs. Some of our projects we have worked on included removing part of the roof system and rebuilding from what remained. The key materials we usually always remove in a heavy smoke damage are: insulation, drywall, carpet, and flooring depending on the type of floors. 

Fire Investigation, what does that mean?

4/27/2020 (Permalink)

When a fire damage occurs the fire department arriving on scene will determine if the fire martial needs to be dispatched to determined the source. It’s important to follow the produce the fire damage or police set in place as it is treated as a scene where evidence may need to be obtained. They are investigating for accident or arson as well as what item exactly caused the fire. The reason to investigate is to identify if anything was faulty or neglect that could be prevented. This is similar to auto manufacturers recalls, if they get to many notices of safety issue there needs to be someone responsible at correcting this.

When the local officials have “cleared” the scene your still not done yet. Your insurance company may have their own investors that need to evaluate the situation before the areas in question can be disturbed. This some times can interrupt or halt services till this has been completed. On the average its completed in less than a day. More difficult fires may take up to a week to determine.

Don’t worry when you call SERVPRO of Chambersburg our staff is trained to compile with these orders. Call us today at 717-261-0310 to be walked threw by a trained professional during this difficult time.

SERVPRO's Full Service Fire Damage Services, Start to finish

3/6/2020 (Permalink)

Be sure to check out our before and afters to see our fabulous work!

SERVPRO of Chambersburg is dedicated to responding immediately to your fire damage emergency.

Fire damage like smoke and soot affects not only the structure of your house but also your belongings. SERVPRO of Chambersburg understands your family’s furniture, clothing, keepsakes, and other belongings make your house more than a structure; they make it home.

Contents Restoration

SERVPRO of Chambersburg specializes in restoring contents damaged by water, fire, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. 

Move-Outs/Pack-Outs

If your home or business requires extensive restoration or cleaning due to fire damage, SERVPRO of Chambersburg can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

• Protecting contents from further on-site damage
• Protecting items from potential damage
• A quicker remodeling process
• Can allow contents team to clean the items while others are working the structure.

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The items could also be stored in a storage container onsite if you’d frequent access to the items, storage unit or at our facility. The services offered upon move-in may depend on your insurance coverage.

Contents Claim Inventory Service

When a fire emergency strikes, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service, which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding. The customer and insurance adjuster have a link to the database to access to see all important information and they can input the value of the non-salvageable items.

Document / Photograph Drying

When your valuable documents, including photographs, are damaged by water or fire, extreme caution should be taken to help ensure the fire damage does not destroy the document. Although some documents may not be restored to pre-fire damage condition, SERVPRO of Chambersburg can save a great deal and help minimize additional damage.

Depending on the type of documents and the level of fire, smoke, or soot damage, they have five options for the restoration of documents:

Air Drying

Dehumidification

Freezer Drying

Vacuum Freeze Drying

Vacuum Thermal Drying

Electronic Cleanup

Fire damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by fire. Smoke residues can contain acids that corrode metal surfaces. If the residues are not removed, corrosion causes electronic failure in the device. We will coordinate the restoration of your electronics.

The key to restoring electronics is taking prompt action to prevent further damage. Electronics will be cleaned and inspected by a qualified electronics technician.

If You Have Questions or Need Help, Call SERVPRO of Chambersburg – 717-261-0310

Own an Older Home? These Fire Risks May Be Lurking

5/3/2019 (Permalink)

If your house is more than 40 years old, it can harbor some unseen fire risks. If you learn about them ahead of time, you can take action to prevent a fire from starting—and keep your home sweet home safe for many more years to come.

Outdated Wiring

According to the Consumer Product Safety Commission(CPSC), there are about 46,000 fires involving home electrical systems each year, and the majority of those could be prevented with a routine inspection. The CPSC says that in many cases, homes that were built between 40 and 100 years ago hadn't been inspected since they were built.

Be alert to obvious warning signs of a failing electrical system:

• flickering or dim lights
• a shrinking of your television picture
• frequent power outages
• sparks
• unusual sounds like sizzles or burning smells
• smoke
• any kind of electrical shock
• damaged insulation
• warm or hot outlets or switches
• reliance on extension cords for everyday use

If you can't remember the last time your electrical system was inspected, hire a certified electrician or electrical inspector to prevent a potential disaster. Even if you've had an inspection less than a decade ago, you should contact a professional immediately if you start to notice the warning signs of a bad electrical system. Hire only a licensed and insured electrician to do electrical work.

What Sets Smart Smoke Detectors Apart?

5/2/2019 (Permalink)

Smart smoke detectors are a relatively new technology that can send push notifications to smartphones and may be controlled remotely. Find out how a next-generation smoke alarm can protect your home.

Smart Alarms Types

There are three types of smart fire safety devices:

• Smart batteries
• Smart detectors
• Listeners

Smart batteries can be used in standard battery-powered smoke detectors or as backups in hardwired units. Smart detectors may cover more square-footage than standard alarms and can be controlled remotely. Listeners send alerts when any alarm is triggered.

Technological Differences

A smart battery is an affordable way to monitor your home while you are out. This technology functions like a nine-volt battery but has Wi-Fi connectivity to send notifications. You can silence battery-powered alarms remotely, but this function does not work for hardwired alarms with smart battery backups. 

A smart smoke alarm also sends notifications, can be remotely controlled, and may be capable of monitoring more than one floor of your home. Some devices alert users to elevated carbon monoxide levels. Listeners send notifications whenever an alarm sounds in your home, though these devices are not capable of silencing alarms.

Smart Alarms Effectiveness

A single smart alarm may monitor an entire floor of your home, or more. If your home is spacious, you may want to just install a listener to notify you of any alarms.

Smart Detector Costs

Smart fire safety solutions are available in a wide price range:

• The initial smart battery unit retails for about $35 with $15 replacements once or twice a year
• Smart detectors start around $100
• Listeners range from $50 to $100

Consider a smart smoke alarm or smoke detector device to receive timely push notifications about alarms. All of these devices can increase overall safety at your residence in Chambersburg, PA. If a fire results in damage, rely on the expertise of damage restoration professionals. 

Memorial Day Grilling Safety - Preventing Fires

4/24/2019 (Permalink)

Memorial Day

Grilling & Fire Safety

Grills and smokers, while creating delicious cookout fare, have a great potential for danger. It is very important that a lit or hot grill is never left unattended; a responsible adult should stand guard as “grillmaster” to control flames and keep children and animals away from hot surfaces. Before your first grill of the year and often during grilling season, make sure your grill ready for the job. Keep it clean of grease, inspect propane fuel lines, and position your grill away from structures, trees and high-traffic walkways. You should also take any precautions in case a flare-up or fire were to occur; keep an extinguisher nearby and make sure to know how to cut off fuel lines if you are using propane. 

To learn more visit : https://blog.americansafetycouncil.com/memorial-day-safety-2/

Soot Cleaning what you need to know

4/24/2019 (Permalink)

Cleaning is more cost effective then replacing most situations.

Cleaning Services: Each fire or soot damage is different and will required testing for soot in rooms, inside dresser, inside cabinets and other area to determine what needs to be cleaned. If there are any personal items you wish to remove, please do so prior to services. Our staff is not able to handle firearms or ammo please relocated them away from the work area. The staff will do their best to place items back the way we found them please ask the technician for any assistance in relocated items if in the wrong area.

Goal of Cleaning:  Our methods are based on the foundation of attempting to clean before replacement to keep the job moving smoothly, cost down and reduce stress of repurchasing items. Our objective is to return the item to preloss condition. During the course of our service if there are items that we recommend to be replaced due to the cost of cleaning vs replacement cost or due to soot was present after cleaning. You should then document and submit the items for replacement to your insurance.

Other Customers: In the event of another customer emergency arise we will need to excuse our self to service the emergency, we will return at our soonest availability.

Odor: If the job requires the use of odor aiding machines, we will arrange to place those. Some machines will run 24/7(air scrubber, vapor-shark) and other may run while no occupants are in the home such as Ozone for a few hours.

Post Cleaning: After cleaning services are complete, we will inform your adjuster and yourself of any remain work or replacement that we find necessary. An example is wall surfaces that still contain soot after cleaning will be recommended to be painted. However, the cleaning is an important step prior to painting for the best painting results. 

Billing: It is impossible to estimate the exact time and methods needed prior to cleaning accurately. Over the course of the approximately 2-7 business days after completion we will submit our documents, invoice and estimate electronically by email to you and your insurance company. 

Future Work: If you’d like to see how SERVPRO of Chambersburg can help with any future work you may need such as repairs, carpet cleaning ect, call the office to inquire the current wait time and the procedure for requesting additional services.

Reviews: https://www.SERVPROchambersburg.com/customer-reviews/reviews

Keeping your items safe, you need a board-up.

4/23/2019 (Permalink)

Example of a board up.

The term "board-up" may have been thrown around a few times by the insurance company and adjuster. You may have even heard it said by the firefighters. The term relates to securing your home after it has been damaged by fire.

Covering the Openings to your Home

Your home will have windows, doors, and even parts of the roof missing after a fire damage. The openings are usually man-made by the firefighters to help them ventilate the house while they fight to extinguish the flames. However, once the fire is out your home is open to the elements and looters. If you home is uninhabitable you need to have the services of SERVPRO of Chambersburg.  We will secure your home using plywood and roof tarps. The security of your home is a vital part of mitigating the damage done by the blaze.

Fire/Smoke FAQ

3/12/2019 (Permalink)

Smoke damage in Chambersburg

When your home or business has a fire or smoke damage there can be plenty of question that you’ll think of. Here is some frequently asked question for fire or smoke damage.

Smoke Webs or Cob Webs? If you look in the corners of door ways or by windows you can see black webs and you’ll think to yourself have they always been there? The answer is no, they are smoke webs that form by how the air travels during a puff back or fire.

Where did the smoke go? Each home, each room, each area is impacted differently and needs to be tested. When opening doors and windows to air out the home can cause the smoke to travel. Sometimes it can enter your ductwork be forced out threw the vents. We will test areas prior, during and after to inspect to determine in inside the cabinet/dresser needs cleaned or just the external.

How long will this take? Smoke cleaning project on the average take about 1-2 weeks to clean. Fire damages that are more extensive could be a few months due to the repairs needed.

Clothing and Electronics? Yes, these items typically need to be cleaned as well. Electronic are something that needs to not only be clean but validated it’s safe to use if the fire had any effect on the wiring or electrical outlets to the home.

Food and Medicine? During a smoke damage pending the severity of the smoke we may advise to dispose of all food or the open food to prevent ingestion of soot particles.

During your cleanup services SERVPRO will inspect and address your concerns base on your situation as to every fire/smoke damage is not the same. Call us today at 717-261-0310 to have a professional help you!  

Residential home fire, now what?

3/11/2019 (Permalink)

Smoke damage from a fire in a bathroom.

When a fire occurs at your home it can be overwhelming to understand everything that needs to be done. SERVPRO of Chambersburg is your guide along this journey to help answer question, insure the insurance is properly informed, documentation of the process is completed.

After a fire has been put out and the fire fighters leave the scene it’s possible that the cause of the fire still needs to be investigated by a fire marshal or the insurance cause and loss inspector. For them to do their job the typically requested that there is little movement inside the home till their work has been completed to gather evidence.

Your home may need to be secure while you stay in a hotel or with family and friends as the fire fighters needed to break out window or doors to do their job. We can provide those services to secure the home called a “board up”.

Once we have received permission we will then enter and assess the homes damages determining what can be cleaned and restored or replace. We will talk with the insurance adjuster to see if a move out for a length of time is needed to complete the work. Move outs are common when a large area of the home needs services, or essential area need demoed like a kitchen or bathroom. Some projects can be little as a few weeks to others more extensive for a 6-9 months window.

During our process we will document with photos and measurement of before, during and after submitting our file directly to the insurance provide. Our detailed completed estimate will be itemized for the services provided as well. We also will be in constant communicate with insurance adjuster threw out the process.

SERVPRO of Chambersburg can offer start to finish services including repairs and lining up a variety of vendors needed to service your home and personal property. Including vendors who can clean clothing, electronics, document cleaning/drying, painting and other contractors.

Kerosene Fire Cleanup

12/21/2017 (Permalink)

Kitchen Cabinets covered it soot from Kerosene fire.

This Greencastle mobile home was used as a show home for potential buyers. When a Kerosene heater was left unattended and malfunctioned causing soot to go threw out the home. SERVPRO of Chambersburg cleaned the surfaces and got the walls ready for paint. It's important in a smoke/soot lose for the surfaces to be cleaned prior to painting so the paint will stick to the walls and cover the staining remaining. 

If your home has a smoke/soot issue, call SERVPRO of Chambersburg today at 717-261-0310. Don't attempt to clean anything as it could make it an irreversible event. 

After any fire damage situation, your primary focus should be safety first:

• Is it safe to stay in the house?
• Electrical and "slip and fall" hazards are some of the most prevalent concerns.
• Only do activities that are safe for you to perform.
• Wet materials can be VERY heavy. Be careful!

Have Smoke or Fire Damage? Call (717) 261-0310

What To Do After A Fire

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean so as not to further soil upholstery, walls and woodwork.
• Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator and prop doors open.
• Clean and protect chrome with light coating of petroleum jelly or oil.
• Wash houseplants on both sides of leaves.
• Change HVAC filter.
• Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

• Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
• Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
• Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
• Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
• Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor

Preventing Puffbacks

10/24/2016 (Permalink)

During the Cleaning process after a puff back

A puffback is a messy furnace malfunction that occurs when an oil burner backfires, sending soot throughout the interior of a home. It can happen all at once, covering the interior in grimy soot, or it can leak soot more gradually.

Initially, many people mistake soot for dust and simply wipe it away. However, once cleaned, this “dust” often reappears and can sometimes be accompanied by a strong, oily odor. There are several steps your clients can take to prevent damage to their home. Remind them to:

• Have the oil-burning furnace professionally checked and cleaned annually.
• Keep an eye out for traces of soot around their home.
• Install a carbon monoxide monitor. Puffbacks (and the soot they create) will increase the carbon monoxide levels in their home. A carbon monoxide monitor can help to detect the puffback in its early stages.

If soot begins accumulating on objects or walls within their home, they should turn off the heating system immediately. Contact a heating professional to service the heater and restore it to proper working order.

Fortunately, if your client does experience a puffback, SERVPRO has the knowledge and experience to complete a thorough cleaning and removal of any soot and odors. Our Fire Restoration Team will respond immediately and make it look Like it never even happened®.

Steps in Fire Restoration

10/24/2016 (Permalink)

Fire damage in a kitchen caused by a toaster

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO Franchise Professionals have the specialized fire restoration training needed to restore your home to pre-fire condition.

Have Questions About Fire, Smoke, or Soot Damage?
Call Today 1-800-SERVPRO

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call the SERVPRO National Call Center, which is staffed 24 hours a day. Our representative will ask a series of questions regarding the fire damage event that will help us dispatch the nearest SERVPRO Franchise Professional with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

Our Professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, the SERVPRO Franchise Professional can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. They will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

The SERVPRO Franchise Professionals use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

They will clean all of the restorable items and structures that were damaged by the fire. They use a variety of cleaning techniques to restore your belongings to pre-fire condition. They’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

What to do after a fire damage

10/24/2016 (Permalink)

After any fire damage situation, your primary focus should be safety first:

• Is it safe to stay in the house?
• Electrical and "slip and fall" hazards are some of the most prevalent concerns.
• Only do activities that are safe for you to perform.
• Wet materials can be VERY heavy. Be careful!

What To Do After A Fire

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean so as not to further soil upholstery, walls and woodwork.
• Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator and prop doors open.
• Clean and protect chrome with light coating of petroleum jelly or oil.
• Wash houseplants on both sides of leaves.
• Change HVAC filter.
• Tape double layers of cheesecloth over air registers.

What NOT To Do After A Fire

• Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
• Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
• Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
• Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
• Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Overlooked Fire Hazards in Your Home

9/29/2016 (Permalink)

Fire Damage caused by a toaster in a kitchen

A fire can cause devastating damage your home. It’s important to take extra precautions to avoid fire hazards before they can cause irreversible damage. Often times fires are caused by something that we’ve completely overlooked. Here are a few fire hazards you should be aware of to stay ahead of the curve.

Faulty Wiring

Over 80% of residential electrical fires are a result of faulty wiring behind your walls. Winter months are surprisingly the most dangerous due to increased usage of lighting and heating appliances. Replace frayed wires and have flickering or hot light switches inspected by an electrician. New infrared technology is available that can determine if there are potential wiring hazards behind your walls.

Cluttered Heating and Storage Areas

Storing too many things in your utility room and around your heating system, boiler, or hot water heater is not a great idea. Investing in exterior storage could prevent a fire in your home.

Overloaded Extension Cords

Extension cords are not permanent outlets. Overloading an extension cord can cause overheating and put your entire home at risk of a fire. Regularly check your extension cords to make sure they are not damaged or broken. Stop using an extension cord immediately if it feels unusually hot.

Dryer Vents

If you notice that your clothes are taking longer than usual to dry it could be a sign that your dryer vent and pipe need servicing. A blocked dryer vent can cause a fire as the hot air attempts to escape. Clean your dryer vents annually and replace the dryer hose.

Electric Blankets

An electric blanket can be cozy in the wintertime, but they are also a fire hazard if left unattended for too long. Make sure your electric blankets are turned off when not in use and do not leave them around pets.

Excessive Greenery

Although shrubs and leaves can make a home look naturally attractive, too much greenery around the exterior of your home is a fire waiting to happen. Keeping the area just outside your walls clear can avoid a disaster in your future.

Get Fire Damage Repair and Restoration at SERVPRO

Does Your Home Have a Fire Escape Plan?

9/29/2016 (Permalink)

Every household or commercial business should develop a plan in case of an emergency fire. Fire outbreaks can not only cause a lot of home calamity, but also loss of life. The National Fire Protection Association recommends bring your family together to make a plan, including inspecting all possible exits and routes. So how do you make a fire escape plan, and what should it include? Here are a few things you should consider.

Planning a Fire Escape Basics

• There should be two ways to get out of every room, and all members of your household should be aware of them.
• Add escape ladders to areas or homes above the second floor, especially sleeping areas. Train household members in how to use them and store them near windows.
• Practice home fire drills periodically (at least twice a year) so that everyone knows how to do one in less than two minutes. The objective of a fire drill is to practice, not to frighten, so a planned drill can be just as effective.
• Teach younger family members the stop, drop, and roll method for dealing with clothes that have caught fire.
• Make special arrangements in your plan for infants or anyone with a disability. Assign someone to assist disabled family members in case of an emergency.
• Install smoke alarms inside and outside of every sleeping area of your home.
• Find an outside meeting place that’s a safe distance away from your home that everyone can reach after an escape. Make sure everyone is aware of its location.
• Always choose the safest escape route, meaning the one with least amount of smoke and heat. Practice getting low and traveling beneath smoke when you perform a fire drill.
• Close doors on the way out during a fire to slow it down and give you more time to safely escape. In situations where fire prevents you from leaving the home, you should practice “sealing yourself in for safety” as part of your fire escape plan. Put as many doors between you and the fire as possible, and cover air vents to prevent smoke from reaching you. Open windows at the top and bottom so fresh air can get in.
• Under no circumstances should you ever go back inside a burning building. Do not try to retrieve belongings. If someone is still inside, inform the fire department dispatcher when you call. Only a trained firefighter has the skills and equipment needed to perform a rescue.

Fire Damage Tips

5/13/2016 (Permalink)

Fire damage clean up using specialty cleaning productions.

A fire can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO of Chambersburg has specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor and deep-clean soot from upholstery and carpet.

Board-ups - In some cases firefighters may break windows and cut holes in the roof in order to vent the fire. It is extremely important to secure openings to your home or structure using sturdy, durable materials designed to protect it from both weather intrusion and intrusion by outsiders.

Types of Fire/Smoke/Soot

Wet Smoke – Plastics and Synthetics; Low heat, smoldering, pungent odor, sticky, smeary.

Dry Smoke – Paper and Wood; Fast burning, high temperatures, dry, powdery, non-smeary residues.

Protein – Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Fuel Oil Soot – Furnace Puff Backs. Other Types – Tear gas, fingerprint powder and fire extinguisher residue.

What to do after a fire:

What NOT to do after a fire:

Soot Cleanup & Smoke Cleanup

5/13/2016 (Permalink)

Soot cleanup after a furnace malfunction

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
• The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO Chambersburg will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

• Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

• Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

• Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

SERVPRO of Chambersburg- 717-261-0310

How To Select The Right Fire Restoration Company

4/25/2016 (Permalink)

When you find that your property is subjected to fire damage, it’s crucial that you address the issue as quickly as possible. If you don’t, you run the risk of exposing your home or office space to structural damage and mold issues. The secret to ensuring that your residential or commercial property does not undergo this unwanted damage is hiring the right fire restoration company. When you find the ideal team of remediation specialists, they will be able to complete the cleanup, drying, and repair processes with speed and skill. Learn more about the helpful services offered by fire restoration companies by reviewing the short outline provided below:

Why You Need Professional Services
Often, commercial and residential property owners seek to complete the fire restoration process on their own. This step is never recommended and can be quite dangerous. Unfortunately, most members of the general public do not possess the experience, education, and experience necessary to expedite and optimize the fire restoration process. One of many problems you may face in attempting to complete a DIY project is that you will likely not be able to spot hidden signs of damage. Professionals possess the extensive training and knowledge to perform this type of work, and that’s why you should leave the remediation process to them.

How Your Insurance Provider Can Help You
Once you realize that hiring a fire restoration company is the ideal course of action following a fire, you may wonder how to get started. In some cases, your insurance provider can help you. Specifically, some insurance companies will provide their clients with referrals to the fire restoration professionals they trust. Attaining this type of information is helpful because it increases the likelihood that you will attain assistance from restoration experts who work ethically and in excellence.

What Should You Look For In A Fire Restoration Company?
If your insurance provider does not offer you a referral, you can master the art of finding the perfect company on your own. There are numerous steps you can take to realize this objective, such as finding a fire restoration company that offers comprehensive services. Doing so will help ensure that you don’t have to complicate the restoration process by attaining specific services from multiple companies. Some of the services that you’ll want to look for in the remediation company include:

• HVAC system cleaning
• Debris removal
• Extensive drying
• structural rebuilding

Why Choose A Fire Restoration Company
Although fires can be nerve-wracking and economically taxing, hiring the right restoration company can help ensure that you preserve your sanity and restore your property. To attain the proficient, specific remediation services you need and deserve, call the professionals. With a team of IICRC-certified technicians, companies are able to provide clients with the knowledgeable, efficient restoration work that gets their property back in excellent condition following a fire.

Every second counts during a fire

11/25/2015 (Permalink)

Fire damages causing smoke and soot throughout home.

Every second counts during a fire.  In just a matter of moments, a small flame can turn into a major fire, making it critical to be prepared by having an escape plan in place.  A survey conducted by the American Red Cross shows only 26 percent of families have actually developed and practiced a home fire escape plan.  Once a plan is developed, it is important to ensure everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year.  The following are a few suggestions to help you develop an emergency escape plan for your family.

·         Draw a map of each level of your home and show all doors and windows.  Find two ways to get out of each room.  Make sure all doors and windows that lead outside open easily.

·         Consider escape ladders for sleeping areas on the second and third floor.

·         Choose an outside meeting place a safe distance in front of your home where everyone can meet after they’ve escaped.  Make sure to mark the location of the meeting place on your escape plan.

·         Teach children how to escape on their own in case you cannot help them.

·         Have a plan for everyone in your home who has a disability.

Escape Planning for Your Business

Although an emergency escape plan is not required for all businesses, Occupational Safety and Health Administration (OSHA) recommends building an emergency action plan to protect yourself, your employees, and your business during an emergency situation.  OSHA suggests the following steps when developing such a plan.

·         Organize an Emergency Preparedness Procedures review with employees to review your company’s emergency plans.  You may wish to select an individual(s) to lead and coordinate your emergency plan.

·         Once a plan is developed, post evacuation procedures, including routes and exits, where they are easily accessible to all employees.  Ensure all exits and routes are clearly marked and well lit, wide enough to accommodate the number of evacuating personnel, and unobstructed and clear of debris at all times.

·         Conduct office evacuation exercise and drills.  Designate a safe spot outside of the facility where employees can regroup, recover and conduct a head count.  Once completed, evaluate how well the plan worked and if additional training or exercises are needed.

SERVPRO of Chambersburgis here to help with all of your business Emergency Readiness Plans (ERPs).  We are only a phone call away at 717-261-0310 if fire does invade your home or office.