Water Damage In your Business

10/1/2020 (Permalink)

After the sprinkler system failed causing this office building to flood our team quickly arrived to access the damages and start the drying process.

Common Questions After a Water Damage.

What Should I Do First?

After you find that your business has fallen victim to water damage the first step would be to stop the water from coming in. Was it a plumbing problem that caused the damage? Quickly find the water shut off valve to stop any further damage from occurring until you can get a plumber out to fix the broken pipe. We highly recommend that all employees know where the water shut off valve is just in case of emergencies. The faster the water is stopped from coming in the less that will become affected. 

When Should I Call SERVPRO?

Call us as soon as possible. Our crews work on a 24/7 365 on-call schedule and can be out within hours to start the drying process no matter what day or time. The quicker our team is able to get out to the loss the better.  The faster we are to begin drying may save some materials. For example, if you call us as soon as the water has been found there may be a chance we can save some building materials. However, if we aren't called as quickly as possible some materials may become compromised. For example, drywall is a very strange material when it comes to water damage. If the water has not yet reached the depth to touch the drywall there is a good chance we can keep it in place, however if only even the very bottom of the drywall gets wet but stays wet for a period of time the water will start to wick up the drywall which may cause more of the drywall to be removed. The key is to call us as soon as possible to help with the drying process. 

What If My Inventory Is Damaged?

We can handle it so that is one less thing you have to stress. Our team uses a special inventory software called iCat. iCat allows us to take a very detailed list of items we may be able to clean and save as well as items that are damaged. After the inventory is complete we will email you a list with photos of the inventory that makes it easy for you to go through and get prices in order to turn it in to your insurance company.

How Long Will The Equipment Stay?

Typically the average drying time is anywhere between three to five days depending on the types of materials we are drying out. Hardwood floors may even take a few extra days on top of the three to five. Our equipment will stay running 24/7 to ensure the building is being dried properly. 

Our Number One Goal

We understand that every day and every hour that your business is shut down costs money. That is why our number one goal is to get your business back to running as quickly as possible.