Damaged Contents? Call Us!

9/29/2020 (Permalink)

After a tornado damaged a storage unit this customer's items were damaged. We quickly arrived to begin drying what items could be dried.

Content Damage? WE CAN HELP

Wet contents are never a good thing, especially if they are soft good items because mold can grow in a hurry. The key to drying out items is being quick in approach to begin the drying services. For example if you have a lot of books or possibly clothing that was damaged by water the faster we can respond the better chance it has at drying. In the photo is an example of our team attempting to dry out items from a storage unit that had damage due to a tornado. The customer called us to come inventory the damaged items and attempt to dry and clean the other items that could be salvaged.

But How Can I Keep Track?

We at SERVPRO of Chambersburg use a special content inventory software called iCat. With iCat the homeowner is able to see a detailed list with pictures of all the items we may bring back to our facility to attempt cleaning. Another feature of iCat is it also keeps inventory of all the non-salvageable items making it easier for the homeowner to go through and make a price list to turn in to the insurance company. This really makes it nice for the customer and the insurance company when it comes to attempting to get pricing for items that are damaged. 

What If Something Is Not Damaged But I Don't Want it?

That is fine! We at SERVPRO of Chambersburg can dispose of your items. You will be asked to sign an approval to dispose of items form. If something is not damage we can not place the item on the non-salvageable list but we can dispose of it for you. 

What If There Is Mold Damage On My Items?

Depending on the type of material your item is the really what decides if it will be savable or not. Most solid wood furniture can be sanded and refinished in order to return the item to preloss condition. If items are made of paper, particle board, cardboard or really anything that can not be submerged into water than we recommend those moldy items to be placed on the non-salvageable list. 

What Is The Non-Salvageable List?

The non-salvageable list will be the inventory of any items that we feel can not be returned to preloss condition and need to be replaced. The non-salvageable list will be emailed to you and your adjuster if applicable at the end. Once you receive the non-salvageable list you are able to get prices for the items that need to be replaced. 

What Causes Items To Be Put On Non-Salvageable List?

There are many things that may occur that causes damages to your contents. Whether it is water, sewage backup, mold, or fire and soot. When an item can not be cleaned to preloss condition or is damaged beyond repairable that item will be placed on the non-salvageable list. 

If you are in a situation where you need contents cleaned or even just inventoried for insurance purposes give us a call at our office at 717-261-0310 and we can put together a game plan for you!